Privacy Policy for Feast Your Eyes

Effective Date: 12.01.23

Feast Your Eyes ("we," "us," or "our") is committed to protecting the privacy of our customers ("you" or "your"). This Privacy Policy explains how we collect, use, protect, and disclose your information when you purchase tickets from us and participate in our immersive dining events.

1. Information We Collect

When you purchase tickets for our events, we collect the following personal information:

  • Your name

  • Email address

  • Phone number (used only for event-related updates, never for marketing)

  • Number and type of tickets purchased

  • Alcohol preference

  • Seating preferences

  • Payment method details (processed securely via Stripe; we do not store full credit card information)

2. Use of Information

We use your information to:

  • Process transactions

  • Resolve payment or booking issues

  • Send order confirmations and event reminders

  • Contact you with time-sensitive updates related to your ticketed event (via email or phone)

  • If you’ve opted in at the time of purchase, we may contact you via email with:

    • Ticket drop alerts

    • Exclusive discount opportunities

    • Event surveys

    • Early access to ticket sales

3. Sharing of Information

Your information is only shared with trusted third-party service providers as necessary:

  • Stripe (payment processor)

  • Squarespace (our website host)

We do not sell or share your personal information with any other third parties.

4. Data Security

We value your trust in sharing your personal information and use commercially acceptable means to protect it. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute protection.

5. User Access and Control

If you create an account with us, you may access, edit, or delete your personal information at any time via our website. You may also unsubscribe from marketing emails by clicking the unsubscribe link in any message.

6. Cookies and Tracking

Our website, hosted on Squarespace, may use essential cookies for functionality such as session management. We do not use third-party tracking or analytics tools at this time.

7. Data Retention

Your personal information is retained within your account until you choose to delete it. We may retain certain data as necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

8. International Data Transfers

We do not transfer your personal data outside the United States.

9. Children & Infant Attendance

Children are welcome at Feast Your Eyes events and are the sole responsibility of their caretaker.

  • Children must have a purchased ticket to be seated.

  • Infants under 12 months old may attend without a ticket but will not be provided a seat.

  • If you plan to bring an infant, please indicate this at the time of purchase so we can seat your party in a more spacious area.

10. Policy Updates

If we make any changes to this Privacy Policy, we will notify you via email and/or update the notice on our website homepage.

11. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 13. If you believe a child has submitted personal information to us, please contact us so we can promptly remove it.

12. Contact Us

If you have any questions or concerns regarding your privacy, please contact us via the Contact Us page at FeastYourEyes.co.

By purchasing tickets and participating in our events, you agree to the collection and use of your information as outlined in this Privacy Policy.